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Frequently Ask Questions

How can a home owner recognize when a roof system has problems?

All too often, roof system problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections often can uncover cracked, warped or missing shingles; loose seams and deteriorated flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible signs of roof system problems. Indoors, look for cracked paint, discolored plasterboard and peeling wallpaper / paint as signs of a damaged roof.

How long can I expect my roof system to last?

Most new roof systems are designed to provide useful service for about 20 years. Some roof system types, such as slate, clay tile and certain metal (e.g., copper) systems, can last longer.
Actual roof system life span is determined by a number of factors, including local climatic and environmental conditions, proper building and roof system design, material quality and suitability, proper application and adequate roof maintenance.
Roofing product manufacturers offer a variety of warranties on their products. Ask about the warranties that come with the materials used by Roofing Concepts to see what responsibilities and financial obligations manufacturers will assume if their products fail to reach their expected lives.

My roof leaks. Do I need to have it replaced completely?

Not necessarily. Leaks can result from flashings that have come loose or a section of the roof system being damaged. A complete roof system failure, however, generally is irreversible and can be the result of improper installation or choice of materials or the roof system installation is inappropriate for the home or building.

What are my options if I decide to have a roof replacement?

You have two basic options: You can choose a complete replacement of the roof system, involving a tear off of your existing roof system, or re-cover the existing roof system, involving only the installation of a new roof system. If you've already had one re-cover installed on your original roof system, check with Roofing Concepts. In many instances, building code requirements allow no more than one roof system re-cover before a complete replacement is necessary. We can answer your questions and assist you with choosing your new roof system.

What will a new roof replacement cost?

The price of a new roof replacement varies widely, depending on such things as the materials selected, the quality of work, the type of home or building, location of the home or building, and slope of the roof deck. To get a good idea of price for your roof replacement from Roofing Concepts, call us at one of our locations nearest you. Keep in mind that price is only one factor, and it must be balanced with the quality of the materials and workmanship.
For each roofing material, there are different grades and corresponding prices. There also are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs. Our roof estimators can assist you to choose the right materials for your home and your budget.

Can I do the work myself?

Most work should not be done yourself. Professional roofing contractors are trained to safely and efficiently repair or replace roof systems. You can damage your roof system by using improper roofing techniques and severely injure yourself by falling off or through the roof. Roofing Concepts has highly trained roof installation specialists and safety is a top priority to our company and our clients.
Maintenance performed by home and building owners should be confined to inspecting roof systems during the fall and spring to check for cracked or curling shingles and cleaning gutters filled with debris. If you must inspect your roof system yourself, use a firmly braced or tied-off ladder equipped with rubber safety feet. Wear rubber-soled shoes and stay on the ladder (and off the roof system), if possible.

Do you have references?

Feel free to read through our references here online or simply ask. In addition to references we've received over the years, you can view finished projects here. If you are interested in seeing our finished work in person, let us know. We would be glad to refer you to jobs that we've completed.

How long have you been in business?

Roofing Concepts, Inc. started in 2003. During this time, we have serviced many homes and commercial buildings throughout the Santa Barbara and San Luis Obispo County area.

Do you give free estimates?

Absolutely! Simply call to schedule your estimate. You'll receive an honest assessment of your roof with expert recommendations on what you need to do to maintain, repair or replace it if needed.

Are you fully insured?

Roofing Concepts, Inc. carries lines of full insurance in the areas of : General Liability, Workman's Comp and Vehicle Insurance. We value safety for you and your family as well as our crew. Our employees are continually trained to ensure top safety conditions for you, your family and our roofing installers.

Are you a member of the BBB?

Roofing Concepts, Inc. is an accredited member of the BBB. This means we support the BBB's services to the public and we continually meet our BBB accreditation standards. Based on BBB files, we have a BBB Rating of A+.
Do I need to be home while the workmen are at my house?
No. Once we initiate the contract, and after you complete the customer preparation list, you do not have to be here unless you want to when we are working on your roof.

Is there any supervision?

Every job is supervised from start to finish. We have one main field supervisor and each job has a foreman. We care about the consistent quality of all our work and this extra attention to your job enables us to provide you with expert service from start to finish.

How many layers of roofing can be on my house?

No more than three. If you have three and need roof work done, it is time to do a tear off and a roof replacement. Contact our specialists today and we will be glad to assist you in understanding the needs of your homes roof.

Do you install solar tubes/skylights?

Roofing Concepts, Inc. has been offering state of the art solar tubes and skylight installation for years. A great way to improve the efficiency of your home, there is a style of solar technology that is perfect for your home and budget.

Do you do wood replacement?

Yes we do -as long as it relates to roof repairs or a new roof installation and/ or a roof replacement.

Still have a question?

Give Roofing Concepts, Inc. a call today, and we will be more than happy to answer any other questions you might have.
Ask a question here!